Podium, a privately held technology company, is located in Lehi (UT). It offers cloud-based software to businesses. The software can be used by customers for customer feedback, messaging, sales, and payment processing. Read on to find out more about the company, its products and how they work. Whether you're just starting your business or you're an established one, Podium has what you need.
Platform for text messaging marketing
Podium's messaging platform for marketing via text messages is a quick and easy way to reach customers. It offers advanced features to help you get the most out of your messaging campaigns. You will receive a step-by-step guide when you sign up for the platform. You'll be able to find information on how to build an effective campaign, such as sending customer surveys.
Podium has a text messaging platform that allows you to market your business via SMS. Podium's integrated platform for customer-interaction management makes it easy to connect with customers and leads as well as team members. You can also collect customer reviews and make payments by text message using this platform. This is particularly useful for small businesses that only have a few employees to handle customer communications.
Payments feature
In just a few steps, the Payments feature of podium makes it easy for business owners to get payment. First, you will need to link your bank account. This requires that both routing and account numbers are entered. After you have completed the above, click on "New Tab" to open a brand new browser window. This will allow you to choose where payments should be sent. Once you've selected a location, you will see a message at the top of your screen requesting payment. Once you see the message, confirm it or change it to another address.
Podium offers a free payment feature. It is simple and straightforward. The company's mission is to make it easier for small businesses, and especially local businesses, to get paid faster. Its website offers an easy-to use interface and simple instructions upon your first login. The platform offers tips and advice to help you make effective messages when creating campaigns. You are also encouraged to give feedback after a successful campaign.
Customer feedback feature
Podium has a Customer feedback feature that allows you to create and send automated responses to customer questions. This feature helps you track your customer interactions and retain them. It can also help identify weak points in your processes. For customer feedback, you can also create your own messages and templates. The feedback feature provides NPS scores and analytics.
Customer feedback is a great tool for improving your business. Getting a fast response from customers can help you find out what is working and what isn't. Podium makes this process easy and quick. You'll receive a response in minutes using the SMS messaging feature of Podium.
Integrations with review websites
Podium is a text marketing tool for established companies that combines online review management with text message marketing. This platform allows businesses capture customer reviews, and encourages them to leave good reviews. It's ideal for businesses that have a strong reputation but struggle to gain online visibility. Its integrations to review sites are strong and offer many features.
Podium integrates with leading CRM, POS, and ERP systems. It also offers a simple way to automatically send review invitations to customers. After customers receive an invitation, they can immediately reply to it. With just a few clicks, customers can leave reviews on the next most popular review site.
Cost
A podium could be the right tool for your business if you are looking to improve your operations. A podium provides a better customer experience which can lead to increased website traffic and conversions. It can also help your team collaborate and get more done. It can cost as little as $6,000 per year for a mid-level package.
Although it is very easy to use, the Podium service has many advanced features. The program presents a guide and easy-to-follow directions when you log in your first time. It offers tips on how to write effective messages and asks for feedback after you have completed your first campaign.